Privacy Policy
Last updated: 20 June 2026
This Privacy Policy explains how Lembah Tenang ("we", "us", or "our") collects, uses, and protects your personal information when you visit www.lembahtenang.com (the "Website") or contact us. By using our Website or submitting your details, you agree to the practices described below.
Lembah Tenang is operated by PT Lembah Tenang Development, a foreign-investment limited liability company (PT PMA) registered in Indonesia, with its registered domicile in Badung Regency, Bali.
Lembah Tenang is operated by PT Lembah Tenang Development, a foreign-investment limited liability company (PT PMA) registered in Indonesia, with its registered domicile in Badung Regency, Bali.
1. Information We Collect
Information you give us. When you fill in a contact or "Book a Call" form, or contact us by email, phone, or WhatsApp, we collect the details you provide — typically your name, email address, phone number, and any message or information you choose to share.
Information collected automatically. When you visit the Website, certain information is collected automatically through cookies and similar technologies, such as your IP address, browser type, device information, pages viewed, and how you arrived at our site.
Information collected automatically. When you visit the Website, certain information is collected automatically through cookies and similar technologies, such as your IP address, browser type, device information, pages viewed, and how you arrived at our site.
2. How We Use Your Information
We use the information we collect to:
Respond to your enquiries and requests
Contact you about the Lembah Tenang project, including updates you have asked for or to arrange a call or visit
Operate, maintain, and improve our Website
Understand how visitors use our Website
Comply with legal obligations
We do not use your information to make automated decisions that significantly affect you.
3. Cookies and Analytics
Our Website uses cookies and may use analytics tools (such as Google Analytics) to understand how visitors interact with the site and to improve it. Cookies are small files stored on your device. You can control or disable cookies through your browser settings, although some parts of the Website may not function as intended if you do.
4. How We Share Your Information
We do not sell your personal information. We may share it only with:
Service providers who help us run our business and Website — for example our website hosting provider (Webflow), our email provider, and analytics providers — who process data on our behalf.
Authorities or third parties where required by law, or to protect our legal rights.
5. International Data Transfers
We operate in Indonesia, and our service providers may be located in other countries. This means your information may be transferred to, stored, and processed outside your country of residence, where data protection laws may differ. We take reasonable steps to ensure your information is handled securely.
6. Data Retention
We keep your personal information only for as long as necessary for the purposes described in this Policy, or as required by law. When it is no longer needed, we will delete or anonymise it.
7. Your Rights
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Object to or restrict how we use your information
Withdraw consent where we rely on it
To exercise any of these rights, please contact us using the details in Section 10. We will respond in line with applicable law.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Third-Party Links
Our Website may link to third-party platforms such as Instagram and WhatsApp. We are not responsible for the privacy practices of those services, and we encourage you to read their privacy policies.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.
